FAQ
FAQ(English)
What should I do if the materials found with Catalogue are already loaned out?
1. Click the [Reserve] button in "Holdings List" on the bibliography details screen.
2. Select the request conditions, and click [Next] on the Select Request Conditions screen.
3. Confirm the material information and reservation client information on the request information entry screen. Then, enter (confirm) reservation details. Lastly, click the [Submit] button.
E-mail：From your registered e-mail addresses (PC/mobile phone), select a contact e-mail address. The library uses it to inform you when your reserved materials are available for check-out. To be contacted at a different e-mail address, fill in the "Change E-mail" field.
※The announcement about the arrival of your reserved materials is e-mail only. If you want to receive the announcement, please fill in e-mail address necessary.
Telephone number (Required input field): Type in your contact telephone number. The library uses it If the library has to contact you as soon as possible.
4. Confirm your reservation request details on the request confirmation screen, and then click the [Submit] button.
5. The reservation is complete when the request completion notification screen appears.
*Please note that in some cases the reservation service is not available.
Reserved materials are on hold for a period of time.
If you do not borrow the materials within this period, the reservation is canceled. So when the library contacts you about the arrival of your reserved materials, visit the library as soon as possible and complete the procedure for borrowing.
What do I do when I want to extend the borrowing period of a loaned out book?
1. Click "Your Library Record" and log in to CHOIS.
2. "User Inquiry" appears after login. Click "Borrowing Record list" .
3. "Borrowing list" appears. Place a check mark beside each material you want to renew, and click [Renew]. In "Borrowing list," you can check the borrowing status: where (borrowing library), what (bibliography information), and when (Due Date).
In "Borrowing list," you can check the borrowing status: where (borrowing library), what (bibliography information), and when (Due Date).
4. Click [OK] in the pop-up.
5. The update is completed when the return date is extended. If the update cannot be completed, the screen displays this fact and the reason for it.
How do I cancel a reservation?
1. Click " Your Library Record" and log in to CHOIS.
2. Click "Reservation" from User Inquiry on the OPAC top page.
3. The reservation list screen appears. Place a check mark beside the material whose reservation you want to cancel, and click [Cancel Reservation].
4. Click [OK] in the pop-up.
5. "Canceled" appears under Status upon the completion of the reservation cancellation.
